Terms & Conditions

1. Acceptance of Terms
By accessing or using FreeQuail’s website or services, you agree to comply with the following terms and conditions, including any modifications we may implement in the future. Please review these terms regularly to stay informed of any updates.

2. Ownership and Copyright
All content on FreeQuail’s website, including text, graphics, logos, and designs, is the intellectual property of FreeQuail. Reproduction, redistribution, or commercial use of any materials without prior written permission is strictly prohibited.

3. Service Agreements
When engaging FreeQuail for services (e.g., website development, logo design, SEO, etc.), you agree to the payment terms and timelines discussed in the project scope. Our services are tailored to your needs, and any adjustments to timelines or scope must be mutually agreed upon.

4. Payment Terms

  • All project payments are outlined in our service packages or project agreements.
  • Advance payments are required to begin work.
  • Once a project or draft has been delivered, payments are non-refundable unless otherwise stated in our Cancellation & Refund Policy.

5. Delivery and Deadlines
We work diligently to meet agreed-upon timelines, but in rare cases, delays may occur due to unforeseen circumstances. You agree to allow us reasonable extensions if necessary for quality delivery.

6. Service Availability
FreeQuail offers support through email, phone, and WhatsApp from Monday to Saturday, 10 AM to 7 PM. On major Indian holidays, response times may be delayed.

7. Client Responsibilities
Clients must provide accurate and up-to-date information for the smooth execution of projects. If there are changes to project requirements or delays in providing feedback, timelines may be adjusted accordingly.

8. Modifications to Website Content
We reserve the right to modify or update the information on our website at any time without prior notice. While we strive for accuracy, errors may occur, and we recommend verifying details independently where necessary.

9. Limitation of Liability
FreeQuail is not liable for any damages resulting from the use or inability to use our services or website. This includes, but is not limited to, data loss, business interruptions, or errors in the service output.

10. Confidentiality
FreeQuail respects your confidentiality and agrees to keep all sensitive business information and project-related data private unless disclosure is required by law or agreed upon by both parties.

Cancellation & Refund Policy

1. Cancellation Policy

Logo Design: Cancellation requests must be made within 1 business day of order placement and before receiving any design samples.

Website Development: Cancellations must be made within 2 business days after order placement and before the sample work is delivered.

Digital Marketing Projects: Cancellation requests must be made within 5 business days after order placement (before sample delivery).

Ongoing Monthly Services: Requires a minimum 1-month notice for cancellations.

 

2. Refund Policy

If you request a cancellation within the specified timeframes, advance payments will be refunded within 7-15 business days.

Refunds will not be issued once draft designs or samples have been delivered.

Delays in processing refunds may occur due to technical issues, but we strive to resolve any issues as quickly as possible.

By using FreeQuail’s services and accessing our website, you agree to these terms and conditions. If you have any questions regarding our policies or need further assistance, please contact us.